Product Usage & Results
Not sure in what order to apply products? Wondering if you should use a product in the morning or in the evening? Let's talk!
Should I wear sunscreen daily?
Yes! SPF or sunscreen should be applied every morning as the final step in your skincare routine and before sun exposure. No matter your skin tone, everyone’s skin needs to be protected from the sun’s UV rays that can cause cancer even when it’s clou
How do I keep my sponges clean?
When the formula lather is rinsed out of the sponge, your sponge is clean but it’s important to let your sponge air dry after every use and not leave them inside the cleansing jar. Additionally, these reusable sponges can be washed with laundry in a
Can I use face products on the body?
Yes! Many Glowgetters™ use our products on the body. We also have an entire line of products dedicated to head to toe body skincare.
I'm using your products and I'm not seeing results. What am I doing wrong?
We always recommend a full skincare regimen to produce the best results. This means you should always cleanse, moisturize and apply SPF daily while incorporating treatments and correctives into your regimen that cater to your skin type and concerns.
Since I started using the products, I have been getting more breakouts. Is that normal?
Generally, you can expect your skin go through a detox phase when starting any new skincare regimen. When switching products, you may notice that acne formation speeds up or increases. This happens when clogged pores (called microcomedones) make thei
How long does it take for your products to work?
Everyone’s skin is different. After incorporating new USRx® products into your skincare routine, some Glowgetters™ notice changes in a matter of days! Generally, we recommend allowing 4-6 weeks to start seeing results. It’s important to take pre-exis
My skin is peeling. Is that normal?
Yes, if you’re using any products containing Retinol (both of which are formulated and designed to exfoliate the skin), dryness, flaking or moderate peeling is common while your skin gets used to the ingredients. Be sure to always follow exfoliating
I have dark spots should I apply the products just to the dark spot or to my whole face?
We recommend alternating between the whole face and spot treatment. Apply a spot treatment for stubborn dark marks that aren’t going away.
My skin stings after I apply my product. Is that normal?
It depends on the product. Many of our products contain acids or corrective ingredients that may cause a slight tingling sensation. However, if tingling lasts longer than 1-2 minutes, cleanse your face and Contact Us before trying the product again.
Can I use USRx products with other skincare brands?
Yes. But first, make sure you’re being mindful of the corrective ingredients in every product you use before introducing other skincare brands into your regimen. We strongly encourage you to schedule a free consultation with our skincare experts for
In what order should I apply my products?
Step 1: Cleanser - morning and evening. Step 2: Mask - evening (if using). Step 3: Serums - If you use multiple serums, apply them from thinnest to thickest consistency, morning and evening. Step 4: Moisturizer - In the morning, apply a moisturiz
Do I need a complete regimen to see results?
We always recommend a full USRx® skincare regimen for the best results. AM and PM regimens, complete with a cleanser, corrective products, moisturizer, SPF, and boosters like a mask or peel pads, will provide multi-layered skincare and allow all prod